Service

Service content:

1. The product has a quality warranty period of 12 months from the date of commissioning.
2. After passing the debugging, be responsible for on-site training of mechanical, hydraulic and electrical operation and simple maintenance free of charge. In addition, a user training course (in the factory of Tai'an Hualu Equipment Technology Group Co.,Ltd.) will be held regularly in early may and early October each year for a week, and the computer operation will be analyzed.
3. Provide free technical advice during the use of the equipment and assist in solving more difficult issues in the process.
After the expiration of the warranty period, you can continue to provide free maintenance within one year (except accessories).
5, life-long service, and timely and paid to provide life-long spare parts, wearing parts supply.
6, cooperate with the user installation, free debugging, and irregular user visits.

Quality Commitment:

Our company through the media to the community announced product quality commitment:
1, the product factory implementation of the current national quality standards, high quality and reliable.
2. During use, reply within 4 hours after receiving the user's telephone or fax notification, 24 hours (within the province) to handle the case, and 48 hours (outside the province) to handle the case.
3, extra-large, special-shaped products and special aircraft strictly implement the user supervision and factory inspection pre-acceptance system.
4. Provide accessories and maintenance services in time.
5, our company's product service tenet is: "service first, reputation first".